Privacy policy

 

Last Updated: July 13, 2026

CNC Supply ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or otherwise interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Information We Collect

We may collect the following categories of personal information when you interact with our website.

Personal Information

  • Full Name
  • Billing Address
  • Shipping Address
  • Email Address
  • Phone Number
  • Company Name (if applicable)

Order Information

  • Products Purchased
  • Order History
  • Payment Status
  • Shipping Information

Payment Information

Payments are securely processed by third-party payment providers.

CNC Supply does not store complete credit card numbers or banking information on its servers.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Type
  • Operating System
  • Pages Visited
  • Time Spent on the Website
  • Referral Website
  • Date and Time of Visit

2. How We Collect Your Information

We collect personal information when you:

  • Create an account.
  • Place an order.
  • Contact our customer support.
  • Subscribe to newsletters.
  • Submit contact forms.
  • Request quotes.
  • Leave product reviews.
  • Browse our website through cookies and similar technologies.

Some information is collected automatically through your browser and device while using the website.


3. How We Use Your Information

We use your information to:

  • Process and fulfill orders.
  • Ship purchased products.
  • Provide customer support.
  • Respond to inquiries.
  • Verify payments.
  • Prevent fraud.
  • Improve our products and services.
  • Improve website performance.
  • Maintain customer accounts.
  • Send transactional emails.
  • Send order confirmations.
  • Send shipping updates.
  • Send important account notifications.

If you have provided your consent, we may also send promotional emails regarding:

  • New products
  • Special promotions
  • Discounts
  • Company news

You may unsubscribe from marketing communications at any time.


4. Sharing Your Information

CNC Supply does not sell your personal information.

We may share your information only when necessary with trusted third parties, including:

Payment Providers

To securely process payments.

Shipping Carriers

To deliver your orders.

Website Hosting Providers

To operate and maintain our website.

Analytics Providers

We may use services such as Google Analytics to understand how visitors use our website and improve the customer experience.

Legal Authorities

We may disclose personal information if required by law, court order, or governmental authority.


5. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders.
  • Provide customer support.
  • Comply with legal obligations.
  • Resolve disputes.
  • Enforce our agreements.

When personal information is no longer required, it is securely deleted or anonymized.

6. Security of Your Information

CNC Supply takes the security of your personal information seriously and implements commercially reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, disclosure, alteration, or destruction.

These security measures include, but are not limited to:

  • Secure Socket Layer (SSL) encryption.
  • Secure payment processing through trusted third-party providers.
  • Restricted access to customer information.
  • Secure hosting infrastructure.
  • Routine security monitoring and updates.

Although we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.


7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services.

Cookies may be used to:

  • Keep you logged into your account.
  • Remember your shopping cart.
  • Save your language or website preferences.
  • Analyze website performance.
  • Improve user experience.
  • Measure the effectiveness of marketing campaigns.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features and functionality.


8. Third-Party Services

To operate our business efficiently, CNC Supply may use trusted third-party service providers, including:

  • Payment processors
  • Shipping providers
  • Email service providers
  • Website hosting providers
  • Analytics providers

These providers receive only the information necessary to perform their services and are required to maintain the confidentiality and security of your information.

CNC Supply is not responsible for the privacy practices of third-party websites or services. We encourage you to review their respective privacy policies before providing personal information.


9. Third-Party Links

Our website may contain links to third-party websites for your convenience.

Once you leave the CNC Supply website, this Privacy Policy no longer applies.

We are not responsible for the privacy practices, security, or content of external websites.

Users should review the privacy policies of any third-party websites they visit.


10. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that we have unintentionally collected personal information from a child under the applicable legal age, we will promptly delete such information.

If you believe a child has provided us with personal information, please contact us immediately.


11. International Users

If you access the CNC Supply website from outside the United States, you understand that your information may be transferred to, processed, and stored in the United States.

By using our website, you consent to the transfer of your information to the United States and acknowledge that privacy laws may differ from those in your country of residence.


12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information.
  • Correct inaccurate information.
  • Update your account information.
  • Request deletion of your personal information.
  • Restrict or object to certain processing activities.
  • Withdraw previously granted consent.
  • Request a copy of your personal data where applicable.

To exercise any of these rights, please contact us using the information provided below.

We will respond to valid requests within the time required by applicable law.

13. Google Analytics and Website Analytics

CNC Supply may use Google Analytics and similar analytics services to better understand how visitors use our website.

These services may collect information such as:

  • Pages visited
  • Time spent on pages
  • Device information
  • Browser type
  • Approximate geographic location
  • Referral source

This information is collected in an aggregated manner and is used solely to improve the functionality, performance, and user experience of our website.

For more information about Google Analytics, please visit:

https://policies.google.com/privacy

You may opt out of Google Analytics by visiting:

https://tools.google.com/dlpage/gaoptout


14. Marketing Communications

If you subscribe to our newsletter or choose to receive promotional communications, CNC Supply may send you emails regarding:

  • New product releases
  • Promotions
  • Discounts
  • Industry news
  • Company updates

You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.

Even if you opt out of marketing communications, we may still send transactional emails related to:

  • Orders
  • Shipping
  • Returns
  • Customer support
  • Account security

15. Changes to This Privacy Policy

CNC Supply reserves the right to modify this Privacy Policy at any time.

Any updates will be posted on this page with a revised Last Updated date.

Your continued use of the website after changes have been posted constitutes your acceptance of the revised Privacy Policy.

We encourage users to review this Privacy Policy periodically.


16. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

CNC Supply

Email: cncsupplyusa@gmail.com

Phone: (786) 407-5778


COOKIE POLICY

What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone, or other device when you visit a website.

Cookies help websites remember your preferences, improve functionality, analyze website traffic, and provide a better browsing experience.


Types of Cookies We Use

Essential Cookies

These cookies are necessary for the proper operation of the website.

They enable essential functions such as:

  • Shopping cart
  • Secure checkout
  • User login
  • Account management
  • Website security

Without these cookies, certain features of the website may not function properly.


Performance Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information such as:

  • Number of visitors
  • Most visited pages
  • Time spent on pages
  • Website performance

This information helps us improve our website.


Functional Cookies

These cookies remember your preferences, including:

  • Language
  • Region
  • Recently viewed products
  • User settings

They allow us to provide a more personalized experience.


Analytics Cookies

We may use analytics cookies provided by Google Analytics to collect anonymous usage information.

These cookies help us improve website performance and understand customer behavior.


Managing Cookies

Most web browsers automatically accept cookies.

You can modify your browser settings to:

  • Block cookies
  • Delete existing cookies
  • Receive notifications before cookies are stored

Please note that disabling cookies may affect website functionality.

For browser-specific instructions, visit:

Google Chrome

https://support.google.com/chrome/answer/95647

Mozilla Firefox

https://support.mozilla.org/

Microsoft Edge

https://support.microsoft.com/

Safari

https://support.apple.com/


Third-Party Cookies

Some third-party services integrated into our website may also place cookies on your device.

These may include:

  • Payment gateways
  • Shipping providers
  • Analytics services
  • Embedded videos
  • Social media integrations

Each third party is responsible for its own privacy practices.


Consent

By continuing to browse or use the CNC Supply website, you consent to the use of cookies as described in this Cookie Policy.

If you do not agree to the use of cookies, you may disable them through your browser settings.


Last Updated: July 13, 2026